About Fido's
What does FIDO's make?
FIDO's makes food toppers and targeted daily supplements for dogs. Simply Beef Bone Broth Powder is a single-ingredient topper. Digestion, Mobility, Longevity, Allergy, and Omega-3 Fish Oil are designed to support specific wellness needs.
What is the difference between a food topper and a supplement?
A food topper adds flavor, palatability, protein, or hydration to a meal. A supplement is formulated to
provide targeted support for a specific area of wellbeing. Simply is a food topper; the herbal, mushroom,
and fish oil products are supplements.
Who formulates the herbal and mushroom supplements?
The herbal and mushroom blends are formulated with guidance from a Canine
Herbalist.
Where are FIDO's products made?
FIDO's products are proudly made in the USA under cGMP conditions.
Choosing Products
Which product is right for my dog?
Start with the goal you want to support. Choose Happy Gut for digestive health, Mobility for joints and movement, Longevity for immune and long-term wellness, Allergy for seasonal skin support, Omega-3 Fish Oil for skin and coat health, or Simply for flavor, protein, and hydration.
Can I use more than one FIDO's product at the same time?
Yes. Many customers use Simply alongside one or more targeted supplements. Follow each product label
and contact us if you would like help creating a routine.
Why use herbs and mushrooms?
Herbs and mushrooms have a long history of use in human and animal wellness. FIDO's uses them in
targeted formulas created for dogs and supported by traditional use and a growing body of modern
research.
Are the products suitable for every diet?
The powders and fish oil can be served with kibble, wet food, fresh food, or raw meals.
Orders & Shipping
Are FIDO's products safe for all dogs?
The products are formulated for dogs. Consult your veterinarian before use if your dog is pregnant,
nursing, very young, elderly, or managing a health condition. Stop use and consult your veterinarian if your
dog's condition worsens or does not improve
Are FIDO's products safe for cats?
The products are formulated specifically for dogs and have not been formulated or tested for cats. Consult
your veterinarian before offering any FIDO's product to a cat.
Do the products replace veterinary care?
No. FIDO's products are intended to support everyday wellness and are not a replacement for veterinary
diagnosis, treatment, or care.
Payment & Store Credit
Are FIDO's products organic?
The finished products are not certified organic as a whole. The herbs are sourced from certified organic
farms, and the mushroom extracts are certified organic, 100% fruiting bodies.
Where are the beef bones sourced?
The grass-fed beef bones come from pasture-raised, non-GMO American cattle raised without hormones
or antibiotics. We prioritize farms committed to responsible and regenerative practices.
Where are the herbs and mushrooms sourced?
The herbs come from certified organic farms. The mushroom extracts are certified organic fruiting bodies,
hot-water extracted, and made without mycelium, starch, grain, or fillers.
Does FIDO's use fillers?
The herbal and mushroom supplements contain no inactive ingredients. They are made without fillers,
grains, starches, or preservatives. Simply contains only dehydrated grass-fed beef bone broth made from
beef bones and water.
What fish are used in the Omega-3 Fish Oil?
The fish oil is made from made from premium-grade, wild-caught anchovies, sardines, herring, and mackerel.
Sizing & Product Info
What type of testing is done?
Every batch is third-party tested for nutrients, microbiology, and heavy metals.
Which heavy metals are included?
The heavy metals screening includes arsenic, cadmium, lead, and mercury.
What does cGMP mean?
cGMP stands for Current Good Manufacturing Practice. It refers to manufacturing and quality-control
requirements designed to support consistency, documentation, sanitation, and product integrity.
Is FIDO's a NASC member?
Yes. FIDO's is a member of the National Animal Supplement Council.
Feeding & Storage
How should I serve the powdered supplements?
Sprinkle the powder directly over food or mix it with warm water or a favorite topper. Follow the serving
guide on the product label.
How should I serve Simply Bone Broth?
Sprinkle it directly over meals or mix 1 scoop with 1/4 cup of warm water to create a broth. Let prepared
broth cool before serving
How should I serve Omega-3 Fish Oil?
Shake well, pump the oil directly onto food, and mix. Follow the weight-based pump guide on the label.
Can I divide the daily serving?
Yes. The daily amount may be divided between meals
Where can I find the best-by date?
The best-by date is printed on the package. Store products as directed and use them before the listed date
for best results.
Shipping & Orders
How long does shipping take?
Orders are typically processed within 1-2 business days and ship through USPS or UPS. Standard delivery
usually takes 3-5 business days after processing. Tracking is emailed when the order ships.
Do you offer free shipping?
Yes. Free shipping is available on orders of $60 or more.
Where do you ship?
Shipping availability may vary by product and destination. Review the product page and checkout for
current restrictions.
How can I track my order?
You will receive a tracking email after the order ships. Use the link in that email to follow the delivery.
Subscriptions & Account
How does Subscribe & Save work?
Choose an eligible product, select a delivery frequency, and save 20% on recurring orders. Available frequencies may include every 14, 30, 45, or 60 days.
Can I pause, skip, or cancel?
Yes. You can pause, skip a shipment, or cancel through your subscription portal.
How do I manage my subscription?
Open the Manage Subscription page and sign in with the email connected to your subscription. Contact us
if you need help
Returns
What is the return policy?
Opened and used items may be eligible for a refund or replacement within 30 days of delivery. Email
hello@fidosfordogs.com with your name and order number to begin the process.
Returns
Are FIDO's products available in stores?
Yes. FIDO's is carried by select independent pet retailers. Visit Find a Store to locate a retailer near you.
Do you offer wholesale?
Yes. Independent pet retailers can visit the Wholesale page to learn more and submit an inquiry.
Need More Help?
Still have a question?
Our team is here to help with products, serving, subscriptions, orders, and retail inquiries.
