About Fido's

Fido's makes two types of products — food toppers and herbal supplements — each with a distinct purpose.

Simply Beef Bone Broth Powder is a single-ingredient food topper made from grass-fed beef bone broth powder. At 91% protein, it adds savory flavor, palatability, and hydration to any meal.

Our herbal supplements (Happy Gut, Longevity, Mobility, and Allergy) are daily wellness supplements formulated by Rita Hogan, Certified Canine Herbalist. Each blend combines collagen from grass-fed beef with certified organic herbs and/or mushroom extracts to support specific aspects of your dog's health and wellbeing.

Herbs and mushrooms have been used for thousands of years to support the health of both humans and animals. They contain biologically active compounds that positively affect dog physiology. Our herbal ingredients are backed by a growing body of modern scientific research that confirms the traditional uses of the plants and mushrooms.

Yes! Many of our customers use Simply alongside one or more of our herbal supplements. Simply can be used as a daily food topper for any dog, while our supplements are designed to address specific wellness needs. If you have questions about which products are right for your dog, feel free to reach out — we're happy to help.

Our products are formulated for all dogs. As with any new product, we recommend consulting your veterinarian before use if your dog is pregnant, nursing, very young, elderly, or managing a health condition. If your dog's condition worsens or does not improve, stop use and consult your veterinarian.

Our products are formulated specifically for dogs and have not been tested on or formulated for cats. We recommend consulting your veterinarian before giving any Fido's product to a cat.

Shipping & Orders

Orders are typically processed within 1-2 business days and ship via USPS or UPS. Standard delivery usually takes 3-5 business days after processing. You'll receive a tracking number by email once your order ships.

Yes! We offer free shipping on all orders of $40 or more.

Account & Subscriptions

When you choose to subscribe to a product, you'll save 15-20% on every order (depending on the product). You choose your delivery frequency — every 14, 30, 45, or 60 days — and can pause, skip, or cancel anytime through your account portal.

Yes, you can pause, skip a shipment, or cancel your subscription at any time through your account portal. No fees, no hassle.

Please click here to manage your subscription orders and feel free to email us if you have any issues.

Our loyalty points porgram, aka Fido's Funds, is free to set up. You will just need an email address to get started and be sure to use the same email address that you use to place your Fido's orders.

You will earn 5 points for every $1 spent. Redeem 100 points for a $1 discount. Accumulate points and redeem them whenever you like.

You can access and redeem any loyalty points you've accumulated by visiting our Fido's Funds page.

Feeding & Storage

There are many ways to serve bone broth to your dog! It can be served with a meal or on its own. If serving with or topping a meal, the powder can be sprinkled directly over food or mixed with water. The bone broth can also be frozen in an ice cube tray and served as treats.

The best by date is printed on the bottom of the product. Store in a cool, dry place and use before this date for best results.

Process & Quality

All Fido's products are manufactured under cGMP (Current Good Manufacturing Practice) conditions — the gold standard for supplement and food topper manufacturing. Our herbal supplement blends are formulated by Rita Hogan, Certified Canine Herbalist, and we are proud members of the National Animal Supplement Council (NASC). Every batch is third-party tested before it reaches your door.

Our products are not certified organic as a whole, but we are committed to the highest sourcing standards. Our grass-fed beef bones come from pasture-raised, Non-GMO American cattle raised without hormones or antibiotics. All herbs used in our herbal supplement blends are certified organic, and all mushrooms are 100% certified organic fruiting bodies — no mycelium, starch, or fillers.

Each batch of our products are third-party tested for nutrients, heavy metals and microbiology.

Our grass-fed beef bones are sourced from pasture-raised, Non-GMO American cattle raised without hormones or antibiotics. We prioritize sourcing from farms committed to regenerative agricultural practices.

Our herbs are sourced from certified organic farms and are tested for authenticity and safety. Our mushrooms are 100% certified organic fruiting bodies, hot-water extracted for maximum absorption — no mycelium, starch, grain, or fillers. Our mushrooms are tested for authenticity and safety including heavy metals and pesticides.

Returns

We work hard to provide high-quality products your dogs will love! Please see our refund policy here.

Where To Find Us

Yes, we partner with pet retailers. Visit our Wholesale Inquiries page to learn more and get in touch.

Yes! Fido's is carried in select independent pet retailers. Visit our Find Us page to see if there's a stockist near you.

Need more help?

If your question is not answered here, please email us.